Privacy Policy
Divvy helps restaurants sync credit-card tips from their point-of-sale system, build payout groups, and distribute earnings fairly. This policy explains what we collect, why, and the choices you have.
Who we are
Divvy ("Divvy", "we", "us") provides a tip-management platform for restaurants, available as a mobile app and website. When a restaurant uses Divvy to manage its team's tips, the restaurant is the owner of its employees' operational data and Divvy processes that data on the restaurant's behalf. For account and billing data, Divvy is the data controller.
Questions? Email support@divvysoftware.com.
Information we collect
Account information
When you create an account we collect your name, email address, restaurant name, and a securely hashed password. We never store your password in plain text.
Operational data
To calculate and distribute tips, Divvy processes data about your restaurant's shifts, including employee names and roles, clock-in and clock-out times, sales, checks, and credit-card tip amounts. This data is imported from your connected point-of-sale provider (such as Toast, Square, or Clover) or entered manually (for example, cash tips). Divvy imports tip and shift data only — it does not collect your guests' payment card numbers.
Payments
Subscription billing and optional instant tip payouts are handled by our payment processor, Stripe. Payment card details are entered directly with Stripe and are not stored on Divvy's servers. We retain limited billing records (such as plan, status, and transaction identifiers) to operate the service.
Device & usage data
If you enable notifications, we store a push-notification token so we can deliver alerts. We also collect basic technical and usage information (such as app version, device type, and error logs) to keep the service secure and reliable.
How we use your information
- To provide the core service: calculating tip pools and tip-outs, tracking earnings, and exporting payroll.
- To sync your operational data from connected point-of-sale providers.
- To process subscription billing and instant payouts.
- To send account, payout, and product notifications (email and push), and respond to support requests.
- To secure the platform, prevent abuse, and comply with legal and tax obligations.
How we share information
We do not sell your personal information. We share data only with service providers who help us run Divvy, and only as needed:
| Point-of-sale providers | Toast, Square, and Clover — to import your shift and tip data when you connect them. |
|---|---|
| Stripe | To process subscription payments and instant tip payouts. |
| Email & push delivery | To send transactional email and mobile notifications you have enabled. |
We may also disclose information if required by law, or to protect the rights, safety, and security of Divvy, our users, or the public.
Data retention
We keep your information for as long as your account is active. When you delete your account or ask us to remove your data, we delete it as described on our Data Deletion page. We may retain a minimal set of records where required for legal, tax, or fraud-prevention purposes, and we may keep anonymized, aggregated statistics that can no longer identify you.
Your rights & choices
- Access & correction. You can view and update your account information in the app at any time.
- Deletion. You can request deletion of your account and associated data — see Request Account & Data Deletion.
- Notifications. You can turn push and email notifications on or off in your settings.
Security
We protect your data with encryption in transit, hashed passwords, and strict tenant isolation so each restaurant's data is kept separate. No system is perfectly secure, but we work continuously to safeguard your information.
Children
Divvy is a workplace tool intended for use by adults (18+) and is not directed to children.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the app.
Contact us
For any privacy question or request, contact us at support@divvysoftware.com.
This policy is provided for transparency about Divvy's data practices and does not constitute legal advice.